Jobvite Premium Support is always fast, friendly and at your service.
Whether you are just getting started with Jobvite or an existing customer, get even more out of your social recruiting solution with Jobvite Premium Support.
Our Customer Success experts are readily available to help your company reach the next level of recruitment success. Discover which package works best for your recruiting needs:
|Up to 8 hours of one-on-one activation assistance||✓||✓|
|Unlimited video training and support through Jobvite Community||✓||✓|
|Online case management||✓||✓|
|In-bound phone support||✓||✓|
|A dedicated account manager||✓|
|1-hour account review every 45-days||✓|
About These Features
Receive 24x7 access to unlimited training materials, important documentation and community discussion boards to help you get the most out of Jobvite. Share questions and answers with other Jobvite customers, submit feature suggestions and log support cases online at any time.
In-Bound Phone Support
Jobvite provides direct access to live support at 855-315-HIRE (4473) for all customers from 6:00am – 3:00pm Pacific Time, Monday through Friday, excluding Jobvite holidays. International customers can reach the support team at +1 (541) 229-1265.
Dedicated Account Manager
Receive priority case routing with a dedicated account manager that knows your business. Speak directly with your Jobvite expert about any issues, questions or best practice knowledge. This service is limited to the designated single point of contact at your company.
Benchmark your recruitment success and discover the gaps and opportunities in your company’s recruiting strategy with our intensive 45-day account reviews.