All the Support You'll Ever Need

Steps to Stellar Support

  • Call Us Toll-Free
    • Jobvite provides direct access to live support at 855-315-HIRE (4473) for all customers from 6:00am – 3:00pm Pacific Time, Monday through Friday, excluding Jobvite holidays.
    • International customers can reach the support team at +1 541-229-1265
  • Submit a Case Online
    1. To get the ball rolling on your support needs, visit the Submit a Case page in this section.
    2. If you've already submitted a support case and would like to view the status of it, visit the Support Portal Login page in this section.
    3. If you're a job seeker applying for a job at a company that uses Jobvite and you need assistance, visit the Job Seeker FAQ page in this section.
  • Send Us an Email
    • Sending an email to JobviteCares@jobvite.com automatically creates a new support case from the convenience of your e-mail client without visiting the web and gets you the help you need to keep your recruiting moving.
  • Use our Social Channels
    • Not only are we a social recruiting platform, but you can also reach us via Twitter at @JobviteCares as well as Facebook to provide both customers and job seekers with a quick and easy way to ask questions and get answers.
  • Subscribe to our System Status Page
    • We understand you put serious time and effort into running your Jobvite applications effectively and that you need to maintain a clear picture of our system performance in order to prevent unnecessary interruptions.
    • Access our system status page here: Jobvite System Status

Giving you fast, friendly and useful product support is important to us. We see your success as our own. When you have all the support you need to recruit and hire great people, anything is possible for your company. And that makes us happy.

Ready to get the best customer support in the recruiting space? Our Customer Success Team is waiting to connect with you. They're dedicated to ensuring that your organization gets the most out of Jobvite while meeting your talent and business goals.